WARRANTY REPAIR REQUEST

Name *
Email *
Phone Number *

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Address *
Street Address *
Address Line 2
City *
State / Province / Region *
Postal / Zip Code *
Country *

PRODUCT INFORMATION

Product Owned *
Enter the model number or part number (P/N)
Product Date Code *
Generally we repair all units under warranty if the production date code is within 2 years of the current date. If the production date code is not within 2 years of the current date, then you must provide proof of purchase or have a warranty registration on file with us to be eligible for warranty coverage.

HAWKEYE®: Every product has a production date code sticker on the outside of the case or in the battery compartment. The date of production is represented by three or four numbers (IE: 325, 1310).

NORCHILL®: The date code is located on the cardboard hang tag that came with your cooler. It's next to the bar code (IE: 03/10).

iClear®: The date code is located on the cardboard header card that came with your dispenser. It's next to the bar code (IE 01/10).
Date of Purchase *

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YYYY
Where did you purchase the product from? *
Retailer, dealer, website, directly from NorCross Marine Products, Inc, etc

WARRANTY REGISTRATION INFORMATION

What type of proof of purchase will you be submitting? *
Please Attach Proof of Purchase Here
File type accepted: ,pdf, .png, .jpeg, .tif, .gif, .jpg

If you previously submitted the warranty registration to us, or purchased the product directly from us, please complete the information in this section.

Name of Person Who Registered the Warranty
Phone Number of Registrant

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Email Address of Registrant

VESSEL INFORMATION

Only complete this section if the product was installed on a vessel.
Type of vessel installed on?
How is the vessel powered?
How did you mount the transducer
What material is the hull made of

PROCESSING & SHIPPING

Most warranty repairs are processed and shipped out within 1 business day of receipt. If you have an urgent need to have your product repaired quicker, we do offer a warranty pre-ship option.
 I will ship the product back to you, and wait for the replacement.  
 I will prepay for a replacement via Credit Card and you will ship a replacement immediately. Upon receipt I will have 30 days to return the defective merchandise to you. Upon receipt you will issue me a full credit for the prepaid replacement.  

MORE INFORMATION

Please give us a detailed description of your problem. *
Attach a picture of the defective product here (optional).
File type accepted: ,pdf, .png, .jpeg, .tif, .gif, .jpg

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Copyright 2018 HawkEye Boating & Fishing Electronics, 6881 Kingspointe Pkwy, Suite 8, Orlando, FL 32819. Mon. - Fri. 8-6 p.m. ET, Fri. 8-12 p.m. 888.766.7276